Our Customer Services team is the true hub of our business, trained in the dynamics of our industry. They understand the importance of a fast, efficient and responsive service and are experienced in dealing with enquiries and orders from all over the world.

  • Multilingual (languages spoken include English, French, Spanish, German, Italian, Polish, Czech and Arabic)
  • Dedicated European team
  • Out of hours accessibility
  • Rapid response
  • Same day emergency service where required
  • All major currencies and credit cards accepted
  • Committed to delivering outstanding levels of service
  • Highly knowledgeable and experienced

Service Level Agreements

At PSG we are committed to delivering outstanding levels of service. To this end, we are keen to establish service level agreements with our customers based upon their specific requirements in key areas such as delivery performance, administration of orders, response to enquiries and technical requests.